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Our Newsletter


Shipping & Returns

Shipping

We ship to US and Canada only.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

We offer a 30-90 day money back guarantee on AmberPOS Software.  AmberPOS Licenses purchased on our monthly lease program carry a 30 day money back guarantee, and AmberPOS licenses purchased outright carry a 90-day money back guarantee.  All other software carries a manufacturers warranty only and we do not accept refunds, returns or exchanges on any software outside of our AmberPOS software.

All POS Peripherals and Hardware purchased from POSEquipmentstore.com carries with it a manufacturers warranty.  You must contact the manufacturer of the hardware to arrange for warranty service, returns or exchanges.  Manufacturers may require you to return hardware in its original packaging, so we advise you keep the original packaging for your POS Peripherals. 

We do not offer refunds on any computer hardware, POS peripherals, consumables (receipt paper, labels etc.),  or gift card purchases.